Terms of Service

1. Acceptance of Terms

By accessing or using SAL (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions stated here, you may not access or use the Platform. These terms apply to all visitors, users, and others who access or use the Platform.

2. Description of Service

SAL is a salon and spa management platform that provides tools for appointment scheduling, client management, point-of-sale, staff management, inventory tracking, marketing, and business analytics. The Platform is designed for salon owners, spa managers, and wellness professionals to streamline their daily operations and deliver better client experiences.

3. User Accounts

To use certain features of the Platform, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access to your account

You must be at least 16 years old to create an account. We reserve the right to suspend or terminate accounts that violate these terms.

4. Acceptable Use

You agree not to use the Platform to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Transmit harmful, threatening, abusive, or otherwise objectionable content
• Attempt to gain unauthorized access to other accounts, systems, or networks
• Interfere with or disrupt the Platform's infrastructure or services
• Scrape, crawl, or collect data from the Platform without authorization
• Use the Platform for any fraudulent or deceptive purpose

5. Intellectual Property

The Platform and its original content, features, and functionality are owned by SAL and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain ownership of all data and content you upload to the Platform. By uploading content, you grant us a limited license to store, process, and display that content solely for the purpose of providing the Platform's services to you.

6. Payment Terms

Creating an account and setting up your salon is free — no card is required to start, and you are not charged until you choose to activate a paid subscription. When you subscribe, SAL is offered as a one-time setup fee of $1,500 USD plus a recurring subscription of $497 USD per month. The setup fee is charged once at the start of your subscription; the monthly fee recurs each billing period until you cancel.

You may cancel at any time through the billing portal. Cancellation takes effect at the end of your current billing period — you retain access until then. Fees already paid, including the one-time setup fee and any partial month, are non-refundable and not prorated, consistent with standard SaaS practice.

We will provide at least 30 days' notice before any change to the subscription price takes effect for your account. Selected beta salons may have billing waived at SAL's discretion; if your account is marked billing-exempt, no charges apply for as long as that status remains in effect.

7. Data & Privacy

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your information. By using the Platform, you consent to the data practices described in our Privacy Policy.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Platform will cease immediately. You may also delete your account at any time through the Platform settings. Upon account deletion, we will remove your personal data in accordance with our Privacy Policy, though we may retain certain data as required by law or for legitimate business purposes.

9. Limitation of Liability

To the maximum extent permitted by applicable law, SAL and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your access to or use of (or inability to access or use) the Platform. The Platform is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, either express or implied.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to the new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Platform after any revisions become effective, you agree to be bound by the revised terms.

11. Contact Information

If you have any questions about these Terms, please contact us at support@meetsal.ai.